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FAQ's

Payment

We gladly accept Visa, MasterCard, American Express, Discover, or regular account payments all through PayPal.  This store uses PayPal for payments, and PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available). 

Do I need a PayPal account to purchase from this store?  No, you are not required to have a PayPal account to purchase from this store. Although if you already have a PayPal account you may use it.This store uses PayPal for payments, and PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available). 

Shipping

We ship to many destinations worldwide, however, if you find your country is not listed, please contact us for assistance on shipping options.  Orders generally ship within 5 business days, with a shipped confirmation email being sent once your order is on the way.  Delivery timeframes vary depending on your location.  Australian orders usually arrive within 5 business days of being shipped, with International destinations taking approximately 7 to 15 business days to arrive.  

Custom Options

Unfortunately we are unable to accommodate custom sizes at this time. However, as well as the standard A4 paper prints, we also make select designs available in a larger format - please see our store for available designs. 

Frames  

The frames in the listings are for display only, and not included. We had these professionally made specifically for display purposes, and they don't have any glass. This is  great for taking photos, but not very practical for hanging the work.  They are standard shadow box style frames, which a professional framer could easily make in your choice of finish, with glass!  There is also a huge variety of ready made frames, from new to vintage, and we always recommend going with what you love when making a choice. 

Licensing & Copyright

Inaluxe is a registered trademark.  Every design you see is painted with various mixed media and the result of our personalities and interests. Our inspiration comes from endless sources, including travel, pop culture, abstract themes, and organic forms found in nature. All designs, images, illustrations and the like featured on this website are protected under Australian and International Copyright Laws, and cannot be copied, reproduced, or used, without our written permission.  From time to time we license the use of our work, and if you wish to license any of our images & designs or part thereof, please email us at: enquiries@inaluxe.com

Customer Assistance

Whether you have questions about our products, or need assistance with your order, we're here for you.  Please send us an email via the contact form, and we'll respond as soon as possible. 

 

 

     

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